Last Updated: 03/01/2025
This policy describes how StitchCode.io We collects, uses, and shares your personal information.
1. Information We Collect
1.1 Personal Information
- Account Data: Name, email, username, password
- Payment Data: Billing address, payment method (processed by PCI-compliant providers)
- Profile Data: Bio, profile picture, social media links
1.2 Usage Data
- IP address, browser type, device information
- Pages visited, downloads, search queries
- Cookies and similar tracking technologies
1.3 Seller-Specific Data
- Tax identification numbers (for payouts)
- Product sales and earnings history
- Identity verification documents
2. How We Use Your Information
- To provide and maintain our service
- To process transactions and payouts
- To communicate with you (orders, updates, security alerts)
- To improve our marketplace and develop new features
- To prevent fraud and ensure security
- To comply with legal obligations
3. Data Sharing
We only share your information with:
- Payment Processors: Stripe, PayPal (for transaction processing)
- Cloud Service Providers: AWS, Google Cloud (for hosting)
- Legal Authorities: When required by law or to protect rights
- Business Transfers: In case of merger or acquisition
We never sell your personal data to third parties.
4. Cookies & Tracking
- Essential Cookies: For site functionality (always active)
- Analytics Cookies: Google Analytics to understand usage
- Marketing Cookies: For personalized ads (opt-in required)
Manage preferences via your browser settings or our cookie banner.
5. Data Retention
- Active Accounts: Until deletion request
- Transaction Records: 7 years for tax compliance
- Inactive Accounts: Deleted after 3 years
6. Your Rights
- Access: Request a copy of your data
- Rectification: Update inaccurate information
- Erasure: Request deletion ("right to be forgotten")
- Restriction: Limit how we use your data
- Portability: Receive your data in machine-readable format
- Objection: Opt-out of certain processing
To exercise these rights, contact us at dpo@stitchcode.io.
7. Security Measures
- SSL encryption for all data transfers
- Regular security audits
- Limited employee access to sensitive data
- Two-factor authentication for admin accounts
8. International Transfers
Data may be processed outside your country, but we use:
- EU Standard Contractual Clauses
- GDPR-compliant data processors
9. Children's Privacy
Our service is not directed to children under 16. We do not knowingly collect data from children.
10. Policy Changes
We'll notify users of material changes via email or site notice 30 days in advance.
11. Contact Us
Data Protection Officer:
Email: dpo@stitchcode.io
75 3rd Ave, New York,
NY 10003, USA
