Report a Problem

If you're experiencing issues with StitchCode.io, we're here to help. Please follow the instructions below to report your problem.

Before Reporting

For faster resolution, please check these resources first:

• Help Center - Solutions to common issues

How to Report a Problem

Email Support

For all problem reports, please email our support team at:

support@stitchcode.io

To help us resolve your issue quickly, please include:

• Subject line that describes the problem
• Your account email (if applicable)
• Detailed description of the issue
• Steps to reproduce the problem
• Any error messages you received
• Screenshots if relevant (attach to email)

What to Expect After Reporting

1. You'll receive an auto-reply with your ticket number
2. Our team will acknowledge your report within 24 hours
3. We'll provide updates as we work on your issue
4. We may request additional information if needed

Urgent Issues

For critical problems affecting your production environment:

Priority Support

📞 Phone: +1 (646) 555-4090 (Available 24/7 for Enterprise customers)

💬 Live Chat: Available through your account dashboard

Please have your account details ready when contacting us.